Eastside Real Estate

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The Closing, the Keys and the Gift? A few of the many reasons I love selling homes in Woodinville

Once you have mutual, your closing can be scheduled for 30 days out, or 180, or somewhere in between, or not.  The funny thing is, regardless of how much notice you have, things get interesting in the final hours no matter how prepared everyone is.  There is always a rush it seems and sometimes it goes smoothly, sometimes not.  The important thing is what it is all leading up to, which also happen to be two of my favorite parts of being an agent, handing over the keys and providing a great closing gift. 

What I am referring to when I say handing over the key's, is that one moment when you get to hand over the keys to a satisfied client. They light up with joy and have a smile from ear to ear.  Nothing is better to me than giving them permanent access to their new home in Woodinville.  It never gets old and it's a great feeling to know that you have played an integral part in quite possibly one of the biggest decisions in one's life.  Every agent has their reasons for getting into real estate, providing someone with their next dream home is mine and there is nothing more important than a satisfied client.

 

To continue on the satisfied client path, I also mentioned a great closing gift.  I feel that it's not just the service I have provided is important, but a closing gift is our chance to show our clients that they were important to us, we were attentive to their needs, and also have an interest in them as a person.  A great closing gift goes a long way.  Please note, I am not referring to a gift basket of Hickory farms cheese and salami.  I am also not referring to something branded with "Looking for a home in Woodinville? Kevin is your guy" blah blah blah. Although we do have beautiful homes here and if you would like to see them, click HERE.  I am referring to something that will stand out and have some meaning.  They already know that I helped them purchase their new home, now I want them to know that I actually care about my clients and pay attention to what's important to them.  Think outside of the box on this, it's not about how much you spend, but rather how much thought you put into it.   

I would love to see everyone's most meaningful/favorite gift they have given to a client?

Woodinville, Kirkland, Snoqualmie, North Bend, Issaquah, Redmond, Bellevue Real Estate Agent

Kevin Meyer Group - John L Scott Real Estate

KevinMeyer@JohnLScott.com

206.501.9100

www.KevinMeyerGroup.com

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Comment balloon 13 commentsKevin Meyer • March 24 2011 07:39PM

Comments

Hi Kevin,

closings are a happy occasion and I have given many different closing gifts throughout the years.  I try to tailer it to the buyer and have given house flags, swimming pool items and some gift certificates to spa and restaurants!  That is part of the fun for me, shopping for the perfect gift :)

Posted by Marilyn Boudreaux, Lake Charles LA Century 21 Realtor (Marilyn Boudreaux, Century 21 Mike D. Bono & Co.'s) over 7 years ago

I think the keys make a great gift.  I used to know a guy who sold new cars, and when he delivered a new car, he delivered a set of "custom keys" (sometimes made of precious metals for those high-end cars), in a jewelry box, with a fancy keychain.

and then, everytime they look at that keychain... they think of you!

Posted by Alan May, Helping you find your way home. (Coldwell Banker Residential) over 7 years ago

Kevin, Great blog and through your written word, i can tell you really do care about your clients.  I love that!

As for closing gifts, I'm not that exciting and should put more thought into it.  I'm doing photos now and framing them but I think I can come up with something much better.  I also do the blah gift certificates to Lowes, etc.   If Uncle Sam would let up on the $25 cap, I could get REALLY creative :)  I'd give a personal chef!  Now granted, I always spend more than $25 but if I could write it all off, I'd do some really really neat things.

Posted by Elizabeth Cooper-Golden, Huntsville AL MLS (Huntsville Alabama Real Estate, (@ Homes Realty Group)) over 7 years ago

Hi Kevin!  Excellent post and I'm anxious to hear what others are doing.  A framed photo of the new home goes a long way.  That in a basket with a bottle of wine and if they have children, a gift card to Ben & Jerry's is a hit for me.  I've also found that the really nice, sturdy mats with the initial of the last name is also something that is a hit if the buyer doesn't like or drink wine.  By the time they Close, I know them well enough to know which way I'm going to go with the gift.

Parked to see others...sometimes I get tired of the same-old, same-old!

Posted by Debe Maxwell, CRS, Charlotte Homes for Sale - Charlotte Neighborhoods (www.AtHomesCharlotte.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310) over 7 years ago

Great job with this, your first ever post, Kevin. And welcome to ActiveRain! Closings can be so emotional. One one hand you're happy the job is done. On the other, you know your clients will probably be wrapped up in making their house a home. So it's likely that you won't be seeing them as much as when you were taking them around to find that perfect home.

And that's why the closing gift has to be a good one. It has to be something personal that will keep them thinking of the person who helped get them to the closing table.I like to shoot pictures all along the way, from the first home we saw to the one they end up choosing. Then I take pictures at the walk through, the closing and everywhere in between. I make a video of it and present it to them on a custom disc and on their own address specific web site.

The response has been very favorable and since I'm branded in the video (opening and closing credits!) everyone who sees it knows who helped the buyers get the home of their dreams!

By the way, all of the folks who commented above me here are among the best bloggers in the Rain and I highly recommend you subscribing to them.

 

 

Posted by Craig Rutman, Raleigh, Cary, Apex area Realtor (Helping people in transition) over 7 years ago

LOVE Craig's idea, even though he is a major suck up, lol.  (Thanks for the kind words Craig!!!)  We are a cool crowd and huge AR fans.  

I didn't realize this was your FIRST blog post.  Wow Kevin.  Way to go.  Welcome aboard :)  You are going to love it!  Subscribe to Craig...you'll never regret it.  Always so much fun, on top of his brilliance :)

Posted by Elizabeth Cooper-Golden, Huntsville AL MLS (Huntsville Alabama Real Estate, (@ Homes Realty Group)) over 7 years ago

Craig is a suck-up but, he's right!  A great place to share, play, learn AND do business!  Enjoy the Rain...you'll be glad you joined, for SURE!

Posted by Debe Maxwell, CRS, Charlotte Homes for Sale - Charlotte Neighborhoods (www.AtHomesCharlotte.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310) over 7 years ago

Ditto to what Debe (with that sassy new photo and haircut) says.  I think you'll find that AR is the best source of information, ever.  There are so many knowledgeable, kind and caring folks here.  We are all here if you need us :)

Posted by Elizabeth Cooper-Golden, Huntsville AL MLS (Huntsville Alabama Real Estate, (@ Homes Realty Group)) over 7 years ago

Great feedback all, thanks for sharing ideas and thanks for the compliments on the post. I am excited to be a part of AR and be involved in the community. I have heard this can be addicting and I am already seeing why.  Craig, I will definitely be subscribing and participating with each of the agents above you.  As a matter of fact, I spent a little bit of time looking at some of Debe's posts today and was blown away.

On to the gifts.  I love the framed photo of the home idea and also I think the video is great.  I have an interesting idea on combining those ideas.  Create a shutterfly account on behalf of your clients and create one of their free websites.  Then post the pictures you took on the website and order a print which you can then frame when you recieve.  Brand yourself on the website and in some of the photos. Also, you can be the first to leave a comment on the site.  Frame the picture you ordered and give it to them with a card and their website URL and password.  Something along the lines of starting the next chapter in their life.  They will hopefully share this with friends and family and you will be a part of it.  You can also post two or five vids free on their sites.

Debe, I love the basket of wine idea and also thinking about the children with some ice cream.  I am fortunate enough to live, work and play in the middle of winecountry up in Washington (Move over Napa) and wine is always a big hit.  I can sometimes get the winemaker to sign a bottle or two with a personalized message but haven't done that for a client yet, only myself. 

For a family another idea could be a baseball game.  Every family loves an outing together and the season is coming up.  Since my local team is so terrible, they always run specials and you can get a family pack with 3 or 4 tickets in the family section for $60 and it includes a hotdog and visit from the Mariner Moose.  A neat idea to go along with it is an autographed team ball.  Again, my team is terrible so you can get those certified on ebay for $10-20. 

There are a ton of great ideas out there and just being creative and different is a fun challenge.  

Posted by Kevin Meyer, Eastside and Greater Seattle Homes & Real Estate (Kevin Meyer Group - John L Scott Real Estate) over 7 years ago

Kevin - Congrats on your first post. 

I like doing a slate plaque for closing.  It's something they enjoy every day as they come in to their home.  In addition, I frequently have special keys made depending upon the interests of the buyers.

Posted by Christine Donovan, Broker/Attorney 714-319-9751 DRE01267479 - Costa M (Donovan Blatt Realty) over 7 years ago

Great stuff Christine, thanks for sharing.  I never thought about the plaque.  I like it, and thanks for the congrats.

Posted by Kevin Meyer, Eastside and Greater Seattle Homes & Real Estate (Kevin Meyer Group - John L Scott Real Estate) over 7 years ago

Ahh...Kevin, that's so nice of you to say!  I've been building a new WP site and have been absent from AR much of the last 2-3 months.  I am wrapping up that site in the next two weeks and will be back with a vingence!  I've subscribed and look forward to your future posts.

And, I love the signed wine bottles--we have a company here that makes personal labels--one that has the date of the Closing of ____ address would not be a bad idea.  They may never drink the wine but, if they do, they'd keep the bottle as a keepsake, remembering YOU always.

Posted by Debe Maxwell, CRS, Charlotte Homes for Sale - Charlotte Neighborhoods (www.AtHomesCharlotte.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310) over 7 years ago

Hi Kevin... Great job on your first post!  You're off to a great start and clearly, you are in real estate for the "right" reasons if you are working so hard to make such a positive and lasting impression on your clients!  Keep up the good work with both your clients and your blog!

I do not have a standard gift for any of my clients.  After working with them I usually have a good idea of their taste from comments they have made when touring homes to purchase, so I usually take an hour and purchase something for them that I know will get me a beaming smile and the a reaction that indicates they know that I bought something special for them.

Posted by Steve Shatsky over 7 years ago

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